Join Our Team!
Dixie Bloor Neighbourhood Centre is an accredited, non-profit, community based agency established in 1988. We continue to be a great place to work for those looking to contribute to the continued health, independence and happiness of our families in Mississauga. We are fulfilling our mission in our neighbourhood through a blend of sound management, strong governance, and a persistent dedication to achieving results. We are committed to making the work experience rewarding for all employees by offering a competitive salary and benefits package, career development through various work experiences, training opportunities, fundraising and volunteer work
Competitive Salary
We offer competitive compensation that matches or exceeds industry averages for the charitable sector.
Benefits Package
Our comprehensive benefits package offers 100% employer contribution, protecting your salary for what’s most important.
Career Development
We support the career development of all staff through diverse work experiences, training, fundraising activities, and volunteer opportunities
Our values & why you should work here
We serve all family members and offer a variety of services to help families and individuals, so our careers include employment counsellors, childcare and English teachers, senior support, early years and youth facilitators and supports for newcomers to Canada. Our team is knowledgeable, creative and resourceful and we work together to find the best solution. If you are the type of person who finds energy working with passionate people, check out our job section. Join us in shaping the success of families in Mississauga.
Our current postings
Interested applications for any of our job postings should submit a resume and cover letter with the reference number (as outlined in the posting) in the subject line of the email. We thank all applicants but only those selected for an interview will be contacted. Dixie Bloor Neighbourhood Centre is an equal opportunity employer.
Jobs at DBNC
WORK HOURS: On-Call
RATE OF PAY: $21.87 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
- Welcome and support both children and parents in accordance with Dixie Bloor Neighbourhood Centre’s philosophy
- Support the classroom teacher to ensure that the Care for Newcomer Children program is in compliance with the Care for Newcomer Requirements (CNCR)
- Plan and implement activities that meet the individual developmental needs and experiences for infants, toddlers and preschoolers to guide their social, emotional, physical and cognitive development
- Engage children in activities that support a child-centred, early learning approach
- Discuss the progress/concerns of children with classroom teachers
- Provide a nurturing, positive and supportive environment for all children
- Guide and assist children in the development of proper eating, dressing and toilet habits
- Report to classroom teachers of accidents/injuries or serious occurrences as needed
- Inspect CNC space for safety issues and seek corrective action according to procedures
- Work with team members to create a positive environment
- Perform other duties as required
- 1-3 years experience working with children ages 6 months to 10 years
- First Aid and CPR Level C
- TB test and up to date immunization record
- Current Criminal Reference Check (Vulnerable Sector)
- ECE Diploma and in good standing with the college is an asset
SKILLS AND ABILITIES
- Understanding and awareness of settlement issues and the concerns of newcomer children and parents
- Excellent knowledge of child development, childcare procedures, healthy lifestyle
- Creativity and ability to set up a child-centered environment
- The ability to multitask
- The ability to offer exceptional supervision for the children
- Solid interpersonal skills and commitment to teamwork
- Sensitivity to cultural, linguistic and religious diversity
- Effective communication skills in English (oral and written)
- Knowledge and good practice of Behaviour Management skills
- Self directed and resourceful
- Good computer skills (MS Word, Email, Internet)
- Ability to meet deadlines
- The ability to be flexible to move to other DBNC Care for Newcomer sites
PHYSICAL REQUIREMENTS
- The job involves lifting 25 kg (55 lbs)
- The ability to actively participating in physical activities during the 30min gross motor time ( requires periods of standing )
- The ability to continuously bend, squat or move at a fast pace
- Participate in light house duties and the occasional room re arrangements.
[email protected], [email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
WORK HOURS:35 hours weekly (8am-3:30pm) 8 weeks- June 29th to August 21st
RATE OF PAY: $17.60 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
Reporting to the Youth Services Manager/Coordinator, the Summer Camp-Recreation and Leisure Supervisor is responsible for the onsite, day-to-day operation of our Summer Day Camp. The Supervisor leads the development, coordination, implementation, and facilitation of activities planned with a balance of recreational and enrichment components that meet the developmental needs of participants aged 6 to 12 years. These activities help participants develop and strengthen physical and social skills through collaborative play.
- Lead the development, coordination, supervision, and evaluation of all Summer Camp activities
- Provide regular, ongoing coaching and feedback for employees, volunteers, and placement students, setting expectations and standards
- Lead debriefing meetings at the completion of each day, in preparation for the next day’s planned activities
- Guide staff and volunteer leadership building opportunities facilitated through peer-to-peer support
- Support Camp Leaders as they supervise participants or complete tasks as may be required.
- Be knowledgeable in personal strengths, the strengths of team members, and program participants
- Assess and displays sensitivity to the emotional well-being of program staff, volunteers, placement students, and participants
- Provide input and participate in the process of evaluating and correcting employees in consultation with the Youth Services Manager/Program Lead
- Proactively manage crises and emergency situations with critical thinking, de-escalate and manage conflict effectively, and solve problems creatively
- Ensure program site, equipment, and spaces are organized and in safe, working order after use
- Identify and inform the Youth Services Manager/Program Lead of issues that may affect camp delivery, escalating areas of risk
- Demonstrate a clear understanding of the location and proper use of emergency equipment (including exits, First Aid Kits, fire extinguishers, and AED units), and effectively follow all program site emergency procedures, including evacuations.
- Completion of post-secondary education with, or actively pursuing a Certificate, Diploma or Degree in Early Childhood Education, Recreation & Leisure Services, Child Youth Care, Education, Social Service
- Worker, a related Human Service program, or related experience in a relevant field or a combination of education, training and experience deemed to be equivalent
- Minimum two (2) years of experience working directly with children
- Experience working with underserved children and families from an equitable, anti-oppressive framework
- Experience in child-based program design, development, implementation, and facilitation
- Knowledge of developmental needs of school age children
- Knowledge and understanding of the youth experience, the assets children possess, and the difficulties children may face
- Demonstrated experience working with children from various cultural, ethnic, socio-economic, and developmental backgrounds
- Proficiency in English and an additional language considered a strong asset, demonstrating effective communication skills, both oral and written
- Utilizes a proactive approach to potential problems and creates opportunities for positive change
- Excellent communicator with proven ability to interact, form lasting relationships with, and gain trust of colleagues, children, and families
- Solid leadership ability, coaching, and developing direct reports
- Able to effectively collaborate in a multi-disciplinary and multicultural team environment
- Good organizational skills, able to easily adapt to change, and multi-task while maintaining a high level of accuracy in data collection
- Strong computer skills in Windows, Microsoft Office applications, and the Internet
- Strong professional boundaries and self-care routines
- Standard First Aid, CPR-C, AED, HIGH FIVE Principles of Healthy Childhood Development, and ASIST certificates are considered assets
Interested applicants should submit a resume quoting reference number: 026-020 by May 15th, 2026
[email protected], [email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
WORK HOURS: 35 hours per week (in-person)
RATE OF PAY: $17.60 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
- Provide program support to Employment Consultants & Retention Specialist and clients
- Assist with clients with employment related supports in a group and 1-1 setting
- Provides information and orientation to clients on Dixie Bloor services and programs
- Research online resources relevant to job search, upcoming employment related events/Job fairs and employment opportunities for jobseekers
- Assists in the delivery of employment/digital workshops, and networking events
- Contact clients about upcoming events/ job fairs and support follow up contacts for post-employment Clients
- Maintains statistics for monthly reporting and timely entries within internal and external systems
- Assist staff with coverage for reception duties
- Other duties as assigned
- The Associate Manager, Employment Services and Employment Consultants will supervise participants.
- Participants will be introduced to the staff and an overview of the agency and the Employment Department
- Training will include Health and Safety, Conflict of Interest/Confidentiality, HR Policies, including inclusion and diversity.
- Participants will be oriented to the program features and equipment, intake and referral process, available resources, how to access resources, and reporting requirements.
- Participants will work with a staff member who will act as a mentor and coach.
- Participants will be given feedback to ensure that sufficient support is provided
HEALTH & SAFETY PRACTICES:
- Participants will be provided with the mandatory WHMIS training and oriented to HR Policies and Procedures.
- Full supervision will be provided, and a designated go-to senior staff will be assigned to provide additional support
To be eligible, youth must:
- be between 15 and 30 years of age at the start of the employment*
- be a Canadian citizen, permanent resident, or person to whom refugee protection has been granted/conferred under the Immigration and Refugee Protection Act for the duration of the employment**
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
***International students are NOT eligible participants.
Interested applicants should submit a resume quoting reference number: 026-025 by May 22nd, 2026
[email protected],[email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
PROGRAM: Employment Services
REPORTS TO: Associate Manager
WORK HOURS: 35 hours per week (in-person)
JOB TYPE: Fixed-term contract (8 consecutive weeks) June 22, 2026 – August 14, 2026
RATE OF PAY: $17.60 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
- Provides information and orientation to newcomer clients on Employment Services and other agency programs
- Research online resources for community and government resources to make appropriate referrals for newcomers
- Responds to client calls and schedule appointments for intake and assessment
- Liaise with local employers to build connections, increase presence and potential job leads to support successful employment outcomes for clients
- Maintains statistics for monthly reporting and timely entries within internal and external systems
- Assist staff with program support and coverage for reception duties
- Conducts monthly follow-up calls with clients
- Other duties as assigned
- Participant will be supervised and mentored by the Associate Manager of Employment Services.
- Participant will be introduced to the staff and provided with an overview of the agency and the Employment Centre.
- Training will include Health and Safety, Conflict of Interest/Confidentiality, HR Policies, including inclusion and diversity.
- Participant will be oriented to the program features and equipment, intake and referral process, available resources and how to access resources, and reporting requirements.
- Participant will work alongside the Associate Manager of Employment Services that will act as a mentor and coach.
- Participant feedback will be given to ensure that sufficient support is provided.
HEALTH & SAFETY PRACTICES:
- Participants will be provided with the mandatory WHMIS training and oriented to HR Policies and Procedures.
- Full supervision will be provided, and a designated go-to senior staff will be assigned to provide additional support
To be eligible, youth must:
- be between 15 and 30 years of age at the start of the employment*
- be a Canadian citizen, permanent resident, or person to whom refugee protection has been granted/conferred under the Immigration and Refugee Protection Act for the duration of the employment**
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
***International students are NOT eligible participants.
Interested applicants should submit a resume quoting reference number: 026-026 by May 22nd, 2026
[email protected],[email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
PROGRAM: Employment Services
REPORTS TO: Associate Manager
WORK HOURS: 35 hours per week (in-person)
JOB TYPE: Fixed-term contract (8 consecutive weeks) June 22, 2026 – August 14, 2026
RATE OF PAY: $17.60 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
- Provides assistance and support the Employment Department and other areas
- Provides information and orientation on internal and external programs to address clients’ needs
- Delivers introductory computer other mobile devices training session, 1-1 or group setting as required
- Assists clients with job postings review, application and online Job Search
- Assists with resume & cover letter development and mock interviews
- Helps clients with the use of job search materials such as directories, Interest inventory assessments and micro credentials access
- Assists clients, when necessary, with office equipment
- Other duties as assigned
- Participant will be supervised by the Associate Manager, Employment Services
- Participant will be introduced to the staff and provided with an overview of the agency and the Employment Centre.
- Training will include Health and Safety, Conflict of Interest/Confidentiality, HR Policies, including inclusion and diversity.
- Participant will be oriented to the program features and equipment, intake and referral process, available resources and how to access resources, and reporting requirements.
- Participant will work with a staff member who will act as a mentor and coach.
- Participant feedback will be constantly generated to ensure that sufficient support is provided
HEALTH & SAFETY PRACTICES:
- Participants will be provided with the mandatory WHMIS training and oriented to HR Policies and Procedures.
- Full supervision will be provided, and a designated go-to senior staff will be assigned to provide additional support
To be eligible, youth must:
- be between 15 and 30 years of age at the start of the employment*
- be a Canadian citizen, permanent resident, or person to whom refugee protection has been granted/conferred under the Immigration and Refugee Protection Act for the duration of the employment**
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
***International students are NOT eligible participants.
Interested applicants should submit a resume quoting reference number: 026-026 by May 22nd, 2026
[email protected],[email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
REPORTS TO: GBV Coordinator
WORK HOURS: 35 hours per week (in-person)
JOB TYPE: Fixed-term contract (8 consecutive weeks) June 22, 2026 – August 14, 2026
RATE OF PAY: $17.60 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
- Assist and coordinate services for the non-offending parent/caregiver.
- Coordinate and provide DBNC advocacy services with non-offending parents/caregivers. Provide systems advocacy among DBNC Programs, Settlement, Youth and Community Health to include consultation, reviews, and referrals.
- Maintain an active referral network with professionals, businesses, and social service agencies to assist victims.
- Assist with outreach and engagement events on an as-needed basis
- Currently enrolled in or recently graduated from a post-secondary program in Social Service Work, Social Work, Psychology, Child and Youth Care, Community Development, Gender Studies, Criminology, or a related field is considered an asset.
- Demonstrated interest in gender-based violence prevention, family violence, mental health, community outreach, advocacy, and/or social justice work.
- Knowledge and understanding of trauma-informed, anti-oppressive, culturally responsive, and client-centred approaches.
- Strong interpersonal, communication, and active listening skills
- Ability to work respectfully and empathetically with individuals from diverse cultural and socioeconomic backgrounds.
- Comfortable facilitating presentations, workshops, outreach activities, or community engagement initiatives.
- Proficiency in English and an additional language is considered a strong asset, demonstrating effective communication skills, both oral and written.
- Knowledge of community resources and social services within Peel Region is considered an asset.
- Able to easily adapt to change and multitask.
- Able to work both independently and as a team member.
- Strong professional boundaries and self-care routines.
Interested applicants should submit a resume quoting reference number: 026-027 by May 22nd, 2026
[email protected],[email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
REPORTS TO: Program Manager
WORK HOURS: 35 hours per week (in-person)
JOB TYPE: 1 year
RATE OF PAY: $25 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
Reporting to the Program Associate Managers, The Information & Referral Specialist serves as the first point of contact for all clients accessing the organization’s services. This role integrates information and referral, and intake functions to provide a seamless, client-centered experience for newcomers.
The Information and Referral Specialist ensures that clients are welcomed with professionalism and empathy, their needs are accurately assessed, and they are efficiently connected to appropriate internal programs and external community resources.
- Serve as the first point of contact for all clients (in-person, phone, virtual) ensuring a welcoming and inclusive primary engagement
- Manage client flow, appointments, and general inquiries
- Provide accurate information about DBNC programs, services, and eligibility criteria
- Maintain current knowledge of local resources (housing, employment, legal, health, language training)
- Conduct Intake, Identify client’s individual needs and assets (skills, abilities, and life experiences), provide cultural and linguistic support, complete and update client profiles in CRM.
- Determine client eligibility for services in accordance with funder guidelines and programs
- Provide resources and services, including referrals to internal and external programs based on client needs
- Conduct Follow-up and outcomes on referrals provided.
- Assist clients in understanding and integrating into Canadian society
- Act as an advocate for individuals and families.
- Provide assistance with forms, registrations and access to services in regards to IRCC, Service Ontario, Service Canada, Regional, etc.
- Ensure thorough understanding of the processes and guidelines for all applications
- Provide feedback on service gaps, client trends, and front-line challenges
- Facilitate/conduct group information sessions for newcomers on community services and settlement related topics on a regular basis as per the needs of the clients.
- Identify urgent or high-risk situations and escalate appropriately
- Schedule clients with appropriate programs or settlement counsellors
- Interpret for clients in accessing services where language is a barrier
- Coordinate closely with program staff to ensure smooth client transitions
- Participate in team meetings and case discussions as needed.
- Completion of post-secondary education: diploma or degree in Social Work, Micro Credentials in Settlement or a related field or a combination of education, training and experience deemed to be equivalent.
- Minimum 1-2 years of relevant experience in settlement work or community work.
- Effective English language communication skills both oral and written with effective interpersonal and problem-solving skills.
- Great organizational skills, ability to multi-task while maintaining a high level of accuracy in data collection, and time management.
- Proficient computer skills in Windows, MS Office, Email, internet and virtual platforms like Teams, Zoom, WebEx.
- Experience in database, preferably client relationship management (CRM).
- Knowledge of fire evacuation and lockdown procedures.
- Knowledge of non-profit sector and issues affecting newcomers.
- Cultural sensitivity, mature judgment, and good conflict resolution skills.
- Knowledge of federal and provincial identity documents with their application processes
- Knowledge of financial support (OW, ODSP, OAS, CPP, EI, etc.)
- Extensive knowledge of the immigration system and services available to assist newcomers
- Additional language/s is an asset.
- Driver’s license and access to a vehicle (an asset)
Interested applicants should submit a resume quoting reference number: 026-021 by May 29th, 2026
[email protected], [email protected],[email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
REPORTS TO:Associate Manager – Settlement
WORK HOURS: 35 hours per week (in-person)
JOB TYPE: Fixed-term contract (8 consecutive weeks) June 22, 2026 – August 14, 2026
RATE OF PAY: $17.60 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
Reporting to the Associate Manager – Settlement, the Clerical Assistant will assist with clerical duties, provide reception coverage, respond to injuries, preparation of reports, and provide information to clients on internal and external programs. The incumbent is also responsible that sensitive material is kept secure and handled in an appropriate manner.
- Arabic as second language preferred.
- Assist in clerical and administrative duties
- Provides coverage for reception duties, respond to telephone/email inquiries, schedule appointments for intake and assessment
- Provides information and orientation to clients on internal and external programs to address clients’ needs
- Provides assistance with Intake, Registration, Referrals, and Follow-ups
- Assist in preparation of various reports, schedules and data bases entries
- Provides support to program staff and front desk
- Researches for information relevant to client’s settlement needs
- Assists clients on the computer and provide a basic tutoring
- Contacts clients about upcoming events
- Maintains statistics for monthly reporting
- Maintain Health and Safety requirements
- Conduct outreach activities and liaise with community agencies and organizations
- Adhere to the agency’s policies and procedures
- Other duties as required
To be eligible, youth must:
- Be between 15 and 30 years of age at the start of the employment*
- Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**
- Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
- *Youth must be 15 years of age at the beginning of the employment period.
- The youth may be more than 30 years of age at the end of the employment period as long as the youth was 30 at the beginning of the employment period.
**International students are not eligible participants.
Interested applicants should submit a resume quoting reference number: 026-028 by May 29th, 2026
[email protected], [email protected],[email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
REPORTS TO: Manager – Outreach & Development
WORK HOURS: 35 hours per week (in-person)
JOB TYPE: Fixed-term contract (8 consecutive weeks) June 22, 2026 – August 14, 2026
RATE OF PAY: $17.60 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
Reporting to the Outreach and Development Manager, the Community Service Worker supports the organization’s Poverty Reduction Programs, including the Low-Income Energy Assistance Program, Ontario Electricity Support Programs, Community Care Closet and Financial Empowerment Services. The role provides comprehensive administrative support for these programs and assists with program facilitation. The Community Service Worker also collaborates with the team to deliver financial empowerment education and information sessions.
- Respond to inquiries (via phone, email or in-person) in a timely manner
- Conduct intake process from beginning to end or all benefit applications
- Review clients’ documents to verify their eligibility and to provide your input to the coordinator.
- Manage the upload of all program documentation and maintain accurate, up‑to‑date program data sheets.
- Do a thorough needs assessment for proper information and referral to resources to help clients with issues related to financial insecurity, food insecurity, disability, health crisis, immigration, education, etc.
- Liaise with electricity or natural gas providers to advocate on behalf of client to pause any further disconnection or collection activity on their account until a decision is made of eligibility
- Ensure accuracy of the input of clients’ information.
- Attend meetings when requested with the Coordinator with utility companies for updates, concerns and issues.
- Create opportunities to increase community belonging and inclusiveness with a DEI approach
- Assist with Community Care closet operations: Creating orders and communicating with the participants
- Conducting inventory checks and reporting stock to Coordinator
- Update and maintain Care Closet Databases
- Support the outreach team with events, special projects, donation pickups and drop-offs
- Perform other duties as required.
- Exceptional customer service skills
- Solid understanding of confidentiality, professional codes of conduct and diplomacy
- Excellent interpersonal and communication (written and verbal) skills
- Excellent problem-solving and decision-making skills
- Able to work occasional evenings and weekends.
- Sound digital literacy, able to use MS Teams, Zoom, Google, etc., social media and Microsoft Office Suite, the Internet and other tools required for the role
- Proven ability to work effectively with individuals from a range of cultural backgrounds; various Inclusion Groups, including people with complex barriers
- Flexible, self-motivated and self-reliant and ability to work effectively in a team environment
- Strong organizational skills, ability to set priorities, meet deadlines and manage multiple tasks
- Knowledge and competence with relevant equipment for podcasts, social media
Interested applicants should submit a resume quoting reference number: 026-029 by May 29th, 2026
[email protected], [email protected],[email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
REPORTS TO: Youth Manager & Risk Management Officer
WORK HOURS:25 hours/week (in-person)
JOB TYPE: Fixed-term contract (June 15, 2026 – March 30, 2027)
RATE OF PAY: $25 per hour
DEI STATEMENT:
We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.
The NYCE Facilitator is responsible for leading the day-to-day administrative duties associated with our Newcomer Youth Community Engagement program (NYCE), and will be the first point of contact for colleagues, clients, and community stakeholders who contact the NYCE program. In addition, they will work with other NYCE Facilitators to develop, coordinate, implement, and facilitate activities used to support newcomer youth by engaging them in a variety of workshops, training sessions, and community engagement opportunities. These activities provide newcomer youth with a continuum of services to support their settlement, education, health, wellness, and social integration.
- Perform data entry duties into database system (CRM) including participant and volunteer registration, attendance, daily activity reports, and monthly reports on activities, deliverables, and outlined targets.
- Monitor the NYCE program email account regularly, responding to inquiries in a timely manner.
- Assist with the planning, coordination, and execution of creative programs, initiatives, and activities, including workshops, trainings, presentations, community service endeavors, trips, and excursions to engage newcomer youth in a balanced mix of educational, social, inclusive, and integrative ways.
- Facilitate activities to support newcomer youth in identifying and articulating needs, interests, community strengths, and gaps in available resources.
- Provide opportunities for youth to be challenged cognitively and emotionally in a safe, positive, and supporting environment.
- Take advantage of spontaneous learning and development opportunities in everyday situations using positive interaction and proactive intervention.
- Model emotional maturity, respect, empathy, humility, and sensitivity when interacting with youth and families who require assistance, mindful support, or are from culturally diverse populations.
- Facilitate newcomer youth’s recognition and respect of the cultural background, values, and behaviors of their peers.
- Create opportunities to increase community belonging and inclusivity through a DEI approach.
- Work with the Outreach team to coordinate program and activity awareness social media posts
- Utilize various engagement methods alongside a collaborative, interdisciplinary team (SWIS, Settlement, Employment, LINC, etc.) to maximize community outreach, program participation, and program retention.
- Develop and maintain partnerships with youth-serving organizations, collaboratively programming for newcomer and marginalized youth, and proactively assist in life skills development.
- Facilitate school visits by leading workshops, presentations, activities, and engagement opportunities for newcomer youth.
- Attend and support outreach events within the community to promote the NYCE program, strengthen community connections, and increase youth engagement and participation.
- Complete other duties and activities as assigned by the Youth Services Manager and Executive Director.
- Post-secondary education with, or actively pursuing a Certificate, Diploma or Degree in Child Youth Care, Social Service Worker, Community Development, a related Human Services program, or related experience in a relevant field.
- Knowledge and understanding of the settlement sector, the refugee experience, and the strengths, barriers, and challenges of newcomer youth.
- Fluent in both English and an addition language considered a strong asset, demonstrating effective communication skills, both oral and written.
- Demonstrated experience working directly with youth and families from an equitable, anti-oppressive framework from various cultural, ethnic, social-economic, and developmental backgrounds.
- Excellent communicator with the proven ability to interact, form lasting relationships with, and gain trust of colleagues and clients at all levels.
- Proven ability to advocate for and mentor youth to encourage social inclusion and reduce unhealthy behavior using harm reduction principles.
- Experience in youth program design, development, implementation and administration.
- Able to manage crises and emergency situations with critical thinking skills, de-escalate and manage and resolve conflict effectively, and solve problems creatively.
- Excellent time management, project management, and organizational skills; able to manage multiple responsibilities and meet deadlines while maintaining a high level of administrative accuracy.
- Able to work non-standard hours, usually 1:30 pm to 7:00 pm, as required for a total of 25 hours per week with some flexibility required.
- Proficient in Microsoft Office applications, Internet use, and digital media/design tools such as Canva.
- Standard First Aid, CPR-C, AED, and ASIST, and Food Handlers certificates considered assets.
Interested applicants should submit a resume quoting reference number: 026-030 by May 29th, 2026
[email protected],[email protected]
OR mail at
Dixie Bloor Neighbourhood Centre
3650 Dixie Rd. Suite 103, Mississauga, ON L4Y 3V9
